Sophisticated Lash & Nail Spa

24-Hour Cancellation Policy

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Your appointments are very important to our team professionals. We hold your appointments just for you, and ask that if you must cancel or reschedule any appointment, you please provide us with 24-hour notice. We do of course understand that un avoidable issues come up and we will do our best to work with you in case of a emergency, etc. However, if last minute and "No shows" will be charged an cancellation fee. Here is our general breakdown of cancellation fees:

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* Less than 24 hour notice will result in a charge equal to to 50% of reserved appointment(s)

* No Shows will be charged 100% of service amount

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As a courtesy, we do call, text and or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you're unsure.

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